1.1. The website ntourountous.gr is an online store for the exhibition and sale of products through the Internet of the company under the name “NTOUROUNTOUS BAKERY ΟEBE”, based in Chora Sfakion, in the southern part of the prefecture of Chania.
1.2. The use of the ntourountous.gr website for commercial purposes of third parties is prohibited.
1.4. The Company may at its sole discretion unilaterally modify or freely revise the terms and conditions of use and transactions from the online store, remove and / or modify the e-shop, whenever it deems necessary and without notice. It is your responsibility to read them at regular intervals, as the Terms in force at the time of drafting the Contract (as defined below) are also applicable.
1.5. You are obliged to make lawful and appropriate use of the website of the Ntourountous bakery as well as to comply with these terms and conditions. You must refrain from any illegal, contrary to business ethics, unfair and abusive use of its content and services.
2.1. The company makes every effort to ensure that the information and the content of the website in general is governed by clarity, accuracy, completeness and is constantly updated, but in no case is it responsible to the user or third party for any kind of damage that may be caused to him due to non-updating of the information provided thereof or caused or related to the website or its content.
2.2. All product orders depend on their availability.
2.3. The production unit of the Company processes raw materials, which may contain traces of nuts, cinnamon, sesame seeds as well as traces of other allergenic substances as they are contained in Regulation (EU) no. 1169/2011.
2.4. The products are prepared up to 4 days before their delivery.
2.5. Products must be consumed before the expiry date stated on the package. The company does not take responsibility for mishandling or improper handling of food by the consumer.
Our products are placed in containers of the Company (cardboard boxes, paper bags or plastic containers as the case may be). We have made sure that our packaging protects the products in the safest way during transport.
PRODUCT SALE – ORDER CONTRACT
4.1. The information contained in these Terms and the details contained on this website do not constitute a sale proposal but an invitation to update.
4.2. To place an order you will be asked to follow the purchase process. Your order is considered received by the “Company” once its payment has been approved/confirmed, at which time you will receive an e-mail from us confirming receipt of your order (“Confirmation of Order Registration”). Receiving the email confirms the completion of the order and its acceptance by us. You must check the Registration Confirmation and immediately notify the “Company” in writing of any error, otherwise, the information stated in the Registration Confirmation will apply to this Agreement.
5.1. We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Registration Confirmation, which we retain. we act at any time in our sole discretion.
5.2. We have no responsibility to you or any third party for withdrawing any products from this website, as well as for removing or editing any material or content of the website or for refusing to process or accept an order after we have sent you the Order Registration.
PRODUCT PRICES & SHIPPING COSTS
6.1. The price of each product is the one defined at any time on our website. We always make sure that all prices on the website are accurate, however errors may occur due to inadvertence. If we find an error in the price of any product you have ordered, we will inform you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price.
6.2. We are not obliged to supply you any product at the wrong lowest price (even if we have sent you the Order Entry Confirmation), in case the price error is obvious and indisputable and can be reasonably recognized by you as the wrong price.
6.3. The prices on our website include the corresponding VAT but not the shipping costs, which are charged to you. The listed shipping costs are set at 3 euros.
6.4. The price you pay is the total price of the product (s) and the cost of shipping (and possibly the cost of cash on delivery if you wish to pay on delivery).
6.5. The prices of online store products and shipping (shipping costs) can change at any time. The prices listed on the products are valid exclusively for purchases made from this e-shop. Prices in physical stores may vary. The company is not responsible for any price difference.
7.1. The user can choose through the online store the address where he wishes to receive his order.
8.1. Because your personal information and the contact information you provide on our website are extremely important for the execution of your online transaction with us as, as you know, these are, among other things, the only way our company communicates with you about fulfillment of its obligations to you as well as the orders, you must be sure that the information you have given us is completely correct and up to date (in case of changes you are obliged to inform us about it).
8.2. Your personal data is collected by our company in the context of conducting transactions on our website and our communication with you for the completion of your orders, your invoicing, the facilitation of deliveries, the general execution of your orders, the service of your requests as well as sending informative messages in relation to our products and services. All your personal data which are collected through the special electronic form of our website are absolutely necessary for the performance of the above services by us and are subject to your full and unconditional consent which is provided by sending the personnel your data to us.
8.3. Your personal data is not disclosed to any third party and is managed exclusively by our company. However, all your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user of our website should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) nor give the use of his data by third parties. The company reserves the right for any damage caused by a breach of the above obligations of the visitor of our website.
8.4. Finally, upon completion of the order, you accept the sending of automated or personal emails both directly to your PC and in person to the email address and / or mobile phone that you have notified us as well as any telephone communication to the telephones that you have notified us.
PRODUCT REPLACEMENT POLICY
9.1. Our company takes every possible measure, so that all products (regardless of type) are specially and carefully packaged, so that they reach you without damage. In very rare cases, however, there is a case that one of these products wears out when it is sent to you. For this reason we invite you to check the products upon receipt.
9.2. In case you receive the product without expressing any specific reservation, it means that you have unreservedly received the product from our company. However, in case you find that a) there is an alteration or violation of the outer packaging or the inside due to transport or b) receive a different product code from the one you ordered and do not wish to receive your order, and contact us at that time .
10.1. All the content of this website, ie indicative and not restrictive texts, photos, drawings, commercial and financial data, programs, all kinds of files, marks / logos, the layout of the company NTOUROUNTOUS BAKERY OEBE, are the subject of intellectual property of the company and is protected by the relevant provisions of Greek Law, European and applicable international conventions on intellectual property. In no case should their appearance and display on our website be construed as a transfer and / or assignment of their license and / or right of use. Based on the above, therefore, it is expressly prohibited the complete or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data, without any explicit prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.
10.2. The user of this website accepts and acknowledges that the company has the ability to commercialize all the data displayed on it as well as the modification of this data whenever it wishes with or without prior notice to its visitors.
11.1. This contract is governed by the provisions of Greek Law, the directives and Regulations of European Law and the relevant International provisions, and is interpreted on the basis of the rules of good faith, transactional ethics and the economic and social purpose of the law. All transactions you make through ntourountous.gr are governed by International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to sales by distance. If a provision is deemed contrary to the law and therefore invalid or void, it automatically ceases to be valid, without in any case affecting the validity of the other terms.
11.2. No modification of the terms of this contract will be considered and will not be part of it, if it has not been formulated in writing and has not been incorporated into it.
Sending your order means that:
You have read and understand the terms herein and accept them unconditionally.
The products are intended for your own consumption or for the personal consumption of the person, who are sent and their further promotion and resale is prohibited. It is also forbidden to dispose of the packaging that accompanies them.
It is your responsibility to provide your personal data accurately.
You are the legal holder of the credit you use for your transaction (in the event that it also belongs to another, you have the consent of the credit party) and that the credit card has not been canceled or prohibited in any way.
The email address you declare and use belongs to you, is accurate and active.
Maintaining the confidentiality of your password is your sole responsibility and you will not allow anyone else to use it.
The company reserves the right not to accept your order.
Ensure the safe use of the site by your computer against virus transmission.
Your connection to the eshop is at your own risk as to the possibility of causing any damage to your computer and its software (from any virus transmission), which you know, that you are running during its connection and you undertake entirely.
You are obliged to compensate the Company in full (representatives, employees and associates) for any damage resulting from your violation of this and you undertake entirely.